All products sold by us have received quality control approvals and are deemed to be functional when shipped by us. Products are covered inside Saudi Arabia & warranty’s duration defers from a product to another so please keep your receipt for any maintenance or repair request. Local products are subjects to the local agent warranty’s terms & conditions. If there is any problem with the purchased product, it is recommended to contact directly our maintenance authorized service center in Saudi Arabia to get repair for the product. You can contact us on 8002440277 to get our maintenance center locations and contact details.
Service Centers Locations:
| City | Region | Address | GPS | Operational Hours | Customer care No. |
|---|---|---|---|---|---|
| Riyadh | Central | Olaya Main Street, After Makkah Road intersection towards south. Opposite of Ministry of Interior | 24°40'32.7"N 46°41'37.5 E | from 8 AM to 5 PM | 8002440277 |
| Jeddah | Western | Al Bagadadhiya District, Hail Street, Al Amal Plaza ground floor | 20°30'29.8"N 39°10'38.8 E | from 8 AM to 5 PM | 8002440277 |
| Dammam | Eastern | DOZN - Khaleej Road | Google Map | from 8 AM to 5 PM | 8002440277 |
| Khamis Mushait | Southern | Khamis squire, Salahuddin, Imam Mohammed bin Saud | Google Map | from 8 AM to 5 PM | 8002440277 |
| Madinah | Western | DOZN - Prince Sultan Ben Abdulaziz Road | Google Map | from 8 AM to 5 PM | 8002440277 |
| Hassa | Eastern | DOZN - Al Madinah Road, Al Mubarraz | Google Map | from 8 AM to 5 PM | 8002440277 |